Linux & tech support

[Thomas Watson III]

I don't know much about Linux, but I do know tech support for most places
just needs to know * what * you want to do.  They expect to help people who
don't know "where to start".  On the other hand, be prepared to stay on
hold for an hour or more.  Take advantage of those free days, it will save
you time in the long run.  Good luck.

tom3w@earthlink.net
  a.k.a.
ShadoThyst@aol.com

P.S. have a better dream tonight than the previous best you've had this
year.
+++++
Holly Lisle wrote:

> Oh, boy.  Somebody here mentioned Linux as a stable OS that
> might be worth checking out as a replacement for Windows.  So I
> did some research -- discovered that Caldera OpenLinux 2.2 was a
> highly recommended and relatively droolproof release, that it came
> bundled with a full version of WordPerfect 8, StarOffice 5,
> Netscape, a bunch of games, a million utilities . . . and all for $29
> bucks.
>
> So I acquired it.  Installed it today.
>
> Hmmmm.  I'm kinda-sorta impressed, in an I-may-not-be-smart-
> enough-to-use-this way.  I got the program up and running with no
> problem.  The kdesk interface is excellent, WordPerfect works very
> well, I even searched the internet and found out how to bring up the
> Dvorak keyboard (though I haven't found a way to make it the
> default).
>
> On the downside, I can't yet get my modem, my printer or my sound
> card to work, and I can't even locate the help that would tell me
> where to start.  Since I purchased the program instead of
> downloading it for free, I do get ninety days of tech support for free,
> but I don't even know yet what to try so that I can figure out what
> isn't working.
>
> (I do think my sound problem may be that I don't have a sound card
> exactly.  I have a Maestro MPU401 Wave Table Synthesis Device,
> or something along those lines.)
>
> The modem and the printer I just can't get.
>
> So . . . who was the Linux user?  Any cheering words as I slog
> ahead?
>
> Holly
>          Holly Lisle -- never give up on your dreams
>          -------------------------------------------
>               e-mail holly.lisle@sff.net
>  reader page -- http://elwood.pionet.net/~shangri/holly1pa.htm/
>      writer page -- http://www.sff.net/people/holly.lisle/